IT Support

Our Approach To IT Support

Our quick response times keep your staff productive and head-ache free. With or without a contract, we will service your business.

Remote Support - (514) 600-1011

Support at the click of a button. Or Emergency onsite service when required. Need special support after standard business hours or on weekends ? We've got you covered with specialized premier priority service!
Experienced Troubleshooting

GCI will resolve issues quickly without wasting our clients time and money. Our technicians have access to an in-depth database of tools to quickly troubleshoot any issue. Have you ever been in a situation where a technician is changing hardware parts only to have the same exact unresolved problem? Stop throwing money on those non-professional solutions. Contact us now to see the difference.
Patches and updates

Managed IT services allow us to keep your systems running smoothly via monitored system updates. Clients also like the transparency of one single monthly bill for all IT related services and access to unlimited support for their staff.
Our Managed IT Services

Level 1 to Level 3 Support

Basic troubleshooting is usually resolved by Level 1 technicians. But what about those harder to diagnose issues? Issues that may have been lingering in an unresolved state. That is where escalation levels come in. An experienced Level 3 system admin deals with the most complex issues in order to fix any given problem in a timely manner.

Virus Mitigation

Responding quickly to any virus infection is key to keeping your environment saffe.

Install and Configure Software

Let us install and configure your software the correct way.

IT Consulting

Have a big project or a not so big project, we can provide greater insight.

Remote Support Tools

We use approval based remote software tools that require an employee to manually log us in.

GCI Support Services

From IT consulting to end user support to managing your IT infrastructure, we can help your business move forward at a price point that is less than you may think. Contact us for a no hassle quote.

Threat Hunting

Threat hunting is an aggressive tactic that works from the premise of the “assumption of the breach;” that attackers are already inside an organization’s network and are covertly….

Incident Response

Responding to a security incident requires experts who know how to identify and mitigate an immediate threat, investigate underlying vulnerabilities…

Secure Managed IT

As a leading IT service provider, GCI offers a comprehensive suite of services that can be tailored to fit your business needs. We monitor your network…

Compliance

Whether you are required to meet CIS, ISO, SOC, or other industry or government regulations, limited internal IT resources, time, and expertise can make it….

Cyber Security

Looking to take your business’s cyber security up a notch? GCI cyber security experts are ready to protect your company. We know how important it…..

Disaster Planning

Many businesses rely heavily on their IT networks, but many do not take adequate steps to safeguard them. System crashes, data corruption and a many….